Yes. Our cleaners are highly experienced and undergo a thorough vetting process, ensuring they provide top-quality service every time. We only work with background-checked professionals who share our passion for delivering exceptional results.

While many of our clients prefer to be present while the home is serviced to see the magic in action, there are those who sometimes leave a hidden key, spare key, or access code for hassle-free entry. In either case, your home’s security is our top priority and your satisfaction is what we are all about!

Declutter your space - clear surfaces and floors provide for better efficiency. Chat with your cleaner when they arrive to customize your service. Keep kids, pets, and housemates out of the way for everyone’s safety (and to avoid vacuum cord tangles!). Need tips? Reach out; we’re happy to help!

Absolutely. To keep things safe and efficient, please ensure your pet is secure or in a designated room while we bring in our cleaning gear. Keeping pets away from cleaning areas helps us work faster and ensures everyone's safety!

To save you time, we provide quotes without the need for an inspection. Our initial estimate typically covers all tasks, but if we find anything extra - like more garbage or pet shedding - we’ll contact you to discuss any changes and get your approval before proceeding. It's quick, clear, and hassle-free!

Need to cancel or reschedule? No problem! Just provide us at least 48 hours notice to avoid a fee. 24 to 48 hours notice is subject to a $50 charge, and same-day cancellations or no access to your home will result in a full charge. This keeps things running smoothly and ensures top-notch service for all our clients!